lukypk is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and what rights you have over your own information. Please read it carefully before using the Platform.
lukypk ("we", "us", "our" or "the Platform") is an English-language online gambling information and entertainment platform designed for users in Pakistan and other permitted jurisdictions. The Platform is accessible at https://lukypk.cam.
We take the privacy of our users seriously. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It applies to all users of the Platform, whether you are accessing it from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other location.
By accessing or using the Platform, you acknowledge that you have read, understood and agree to the collection and use of your information in accordance with this Policy. If you do not agree with any part of this Policy, you should discontinue your use of the Platform immediately.
Jurisdictional Note: lukypk does not claim to hold a Pakistan gambling licence and does not represent any Pakistani government authority, including the PTA or the State Bank of Pakistan. This Policy is not legal advice. If you have concerns about your data rights under Pakistani law, we encourage you to seek independent legal counsel.
The following definitions apply throughout this Privacy Policy:
We collect the minimum amount of Personal Data necessary to operate the Platform effectively and to provide a useful, secure experience for our users. The categories of data we may collect are described below.
We do not collect or process:
| Data Category | Source | Purpose |
|---|---|---|
| Email address | User-provided | Account management, support communications |
| Username | User-provided | Account identification |
| IP address | Automatic collection | Security, fraud prevention, geo-compliance |
| Usage & navigation data | Automatic collection | Platform improvement, analytics |
| KYC documents | User-provided (where required) | Identity verification, regulatory compliance |
| Cookie data | Automatic (browser) | Session management, preferences, analytics |
We process your Personal Data on the following legal bases, depending on the nature of the processing activity:
We use the Personal Data we collect for the following purposes:
We do not use your Personal Data for automated individual decision-making or profiling that produces legal or similarly significant effects on you without first providing appropriate safeguards.
We do not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
We may share data with trusted third-party service providers who assist us in operating the Platform — such as hosting providers, analytics services and security vendors. These providers are contractually bound to process your data only as instructed by us and in accordance with this Policy.
We may disclose Personal Data if required to do so by applicable law, court order, governmental request or regulatory authority. We will endeavour to notify you of such disclosures where permitted by law.
In the event of a merger, acquisition, restructuring or sale of all or a portion of our assets, Personal Data held by us may be transferred to the acquiring entity, subject to the same privacy commitments as set out in this Policy.
We may share aggregated, anonymised or pseudonymised data — which cannot be used to identify you — with partners, advertisers or researchers for analytical or commercial purposes.
Payment Data Note: When payment references are described on the Platform (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah), lukypk does not process, store or transmit your payment credentials. All payment data is handled directly by the applicable third-party Operator or payment provider. Their own privacy policies and data practices apply to those transactions.
We retain Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory or compliance obligations.
When Personal Data is no longer required, we take reasonable steps to securely delete, destroy or anonymise it. Where deletion is not immediately possible (for example, due to backup storage constraints), we ensure the data is isolated from further active processing.
We implement appropriate technical and organisational measures to protect your Personal Data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:
While we take data security seriously and apply industry-standard protections, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your own account credentials.
Data Breach Response: In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay in accordance with applicable legal requirements.
The Platform uses cookies and similar tracking technologies to enhance your experience, maintain sessions, analyse Platform performance and support security functions. By continuing to use the Platform, you consent to the use of cookies as described in this section. You may withdraw consent at any time by adjusting your browser settings, though some Platform features may not function correctly without certain cookies.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Strictly Necessary | Required for core Platform functionality including session management, authentication and security features. Cannot be disabled without breaking Platform operation. | Session or short-term |
| Performance / Analytics | Collect anonymised data on how users navigate the Platform — pages visited, time on site, error encounters — to help us improve performance and content. | Up to 24 months |
| Functional / Preference | Remember user preferences such as language settings, display options and previously entered (non-sensitive) form data to improve return-visit experience. | Up to 12 months |
| Security | Used to detect and prevent fraudulent activity, bot traffic and unauthorised login attempts. | Session or short-term |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies and set preferences for specific websites. Please note that disabling essential cookies may affect the functionality of the Platform. Instructions for managing cookies are typically available in your browser's help documentation.
The Platform may be hosted on infrastructure located outside Pakistan. If your Personal Data is transferred to, stored in or processed in a country other than Pakistan, we will ensure that such transfers are subject to appropriate safeguards — including contractual protections — to maintain a level of data protection equivalent to that described in this Policy.
By using the Platform, you acknowledge and consent to the possibility that your Personal Data may be processed in jurisdictions other than your own, where data protection laws may differ from those applicable in Pakistan.
Depending on your location and the applicable legal framework, you may have the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected]. We will respond to all rights requests within a reasonable timeframe and no later than 30 days from receipt.
Request a copy of the Personal Data we hold about you and information about how it is being processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where there is no legitimate ground for us to continue processing it.
Request that we restrict the processing of your data in certain circumstances, such as while accuracy is being contested.
Request a copy of your data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant supervisory or data protection authority in your jurisdiction if you believe your rights have been violated.
Please note that these rights are not absolute and may be limited by applicable legal obligations. We will inform you of any limitations when responding to your request.
The Platform is strictly intended for adults aged 18 years or over — or the higher minimum age required by the applicable Operator or licence jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age.
If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data and restrict further access to the Platform for that individual. If you are a parent or guardian and believe your child has provided Personal Data to us, please contact us at [email protected] so we can take appropriate action.
18+ only, or the higher minimum required by the operator/license jurisdiction. Being 18 years old does not on its own make gambling lawful in Pakistan. Local laws — including the Prevention of Gambling Act, 1977 — may restrict gambling. You are responsible for understanding the rules applicable in your jurisdiction.
The Platform may contain references to third-party Operators, payment providers and other external services. Where such references include links, clicking those links will direct you away from the Platform to a third-party website operated under that party's own terms and privacy policy.
lukypk has no control over, and assumes no responsibility for, the content, privacy practices or data processing activities of any third-party website or service. We encourage you to review the privacy policy of every website you visit before submitting any Personal Data to that site.
The mention of Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on the Platform is for contextual reference only. lukypk is not responsible for the data practices of these organisations and users should review their respective privacy policies independently.
We may revise this Privacy Policy from time to time to reflect changes in our data practices, applicable law or Platform features. When we make material changes, we will update the "Last reviewed" date at the top of this page and, where appropriate, display a notice on the Platform.
Your continued use of the Platform after any such update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to remain informed about how we protect your information.
If you have any questions, concerns or requests relating to this Privacy Policy — including the exercise of any of your data rights — please contact our Privacy team using the information below. We aim to acknowledge all requests within 5 business days and resolve them within 30 days.
Privacy Enquiries: [email protected]
Email addresses on this Platform are shown as plain text only and cannot be clicked. Please copy the address into your email client. Mark your subject line as "Privacy Request" for fastest routing.
For responsible gambling concerns, self-exclusion requests or suspected underage access, please mark your subject line accordingly. All privacy-related correspondence is treated confidentially.
A plain-English summary of the six core commitments that guide how we handle your data at lukypk.
Your Personal Data is never sold, rented or traded to third parties for their own marketing purposes. Full stop. We collect data to operate the Platform — not to monetise your profile to advertisers.
We collect only what is genuinely necessary. You will not be asked for information that does not serve a clear operational purpose — and we explain exactly why each data type is collected in Section 3 above.
You have real, exercisable rights over your Personal Data — including access, rectification, erasure and portability. We explain every right in plain English in Section 11 and respond to all requests within 30 days.
We explain every category of cookie we use — what it does, why it exists and how long it persists. Essential cookies keep the Platform running; analytics cookies help us improve it. You can manage both through your browser settings.
SSL/TLS encryption, access controls and regular security assessments protect your data in transit and at rest. If a breach occurs that affects your rights, we notify you without undue delay as required by applicable law.
We do not hold your data indefinitely. Each category has a defined retention period set out in Section 7. When data is no longer needed, we securely delete or anonymise it — not quietly archive it for future use.
If any part of this Privacy Policy is unclear, or if you would like to exercise any of your data rights, our support team is available to help. You can also visit the FAQ page for answers to common questions, or return to the homepage to explore the full Platform.